“Mainframes are meant for back end data processing only”. A myth about big iron systems is currently being dispelled. Mainframes are now directly interfacing with customers. Modern Mainframe application development is focussing greatly on customer interaction. Internet banking, online transactions, airline ticket booking, shopping cart applications etc are enabling customers to directly interact with Mainframe systems. IBM had played a great role here with their continuous efforts on integrating Mainframe with newer technology advancements. Mainframes are no longer a closed architecture model. Modern Mainframe applications can now interface with web and latest architecture models opening newer customer interaction possibilities, thereby achieving enhanced customer satisfaction.
For the last 50 + years, Mainframes are serving the fortune 500 companies in their critical back end data processing. Rock solid security features, along with stability and reliability makes Banking, finance, airlines, hospitals, insurance companies choose Mainframe as their core computing platform.
While looking back, it is quite surprising that industry onlookers had once declared the death of these systems in 1990’s. Doomsayers might be repenting now! Much alive and well, Mainframes are conquering new business realms day by day. With its revolutionary models, enhanced integration capabilities and reduced cost, these big iron systems are becoming more business friendly and enterprise friendly in global business world. Organizations too are looking for ways to modernize their legacy Mainframe systems, making them more accessible for new generation technologies.
Customers now have the option to interact directly with Mainframe systems. Innovations and openness to adapt new technology trends are rejuvenating the Mainframe systems. History shows, no other platforms in global business world has gone through such an exciting and incredible journey as Mainframe does. Mainframes are now becoming an inevitable part of enterprise computing in all aspects right from front end to back end processing.
Knowingly or unknowingly, we all are interacting with the Mainframe daily, in one way or the other.